Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-laredo-texas.primarycareaid.com (referred to as ‘Elderly Care Laredo Texas’, ‘we’, ‘us’, or ‘our’ in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This document outlines our practices regarding the collection, handling, and disclosure of data in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered through https://elderly-care-laredo-texas.primarycareaid.com. However, please be advised that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal information when:

  1. You use our applications or services as an authorized user.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You engage with us through communications, including emails, calls, and text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data necessary for processing payments, such as card details and billing addresses.
  • Financial Information: Records of transactions and account balances (encrypted).
  • Purchase Information: Items you have bought from us and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when you use our apps.
  • Location Data: Geolocation information provided by your browser or device settings.
  • Feedback: Responses to surveys, feedback forms, or product reviews you share with us.
  • Social Media Information: Publicly available data from social media platforms when you interact with our content.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this information through direct user input, tracking technologies, and interactions with our services. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device, categorized as:

  • Strictly Necessary: Essential for navigation and functionality of our site.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage and gathering analytics data.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or upon request for deletion, we anonymize or securely delete the data.

Security Measures

We have implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data about your child, please contact us at the address provided below, and we will take immediate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access to your data and its usage details.
  • Request for rectification if your data is inaccurate or incomplete.
  • Right to erasure (deletions) of your data under certain circumstances.
  • Restriction or object to the processing of your data in specific cases.
  • Right to data portability, allowing you to receive your data in a structured format.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of previous processing based on consent.
  • Right to complain to a data protection authority and file appeals/complaints regarding our handling of your data.

To exercise these rights, please reach out to our privacy team using the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us: